:root{font-family:Inter,"Segoe UI",Arial,sans-serif;color:#1b2c40;background:#f6f8fb;font-synthesis:none;--navy:#0c233d;--mint:#65d2bc;--line:#e4eaf1;--muted:#728196;--radius:12px}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button,a,input,select,textarea{outline-offset:3px}button{cursor:pointer;border:0;background:none;color:inherit}a{color:#245aa0}button:disabled{opacity:.5;cursor:wait}input,select,textarea{width:100%;border:1px solid #dce3ec;border-radius:9px;background:#fff;padding:11px 12px;color:#1b2c40}input:focus,select:focus,textarea:focus{outline:2px solid #b7e9de;border-color:#309b83}textarea{resize:vertical;min-height:130px;line-height:1.6}label{display:block;font-size:12px;font-weight:650;color:#5b6c82;margin:14px 0 7px}small,.muted{color:var(--muted);font-size:12px;line-height:1.6}.initial{padding:60px;color:var(--muted)}.brand{font-weight:800;letter-spacing:-.4px;color:white;font-size:18px;white-space:nowrap}.brand span{color:var(--mint)}.brand small{display:block;color:#95a7bc;font-size:10px;font-weight:500;letter-spacing:2px;margin-top:7px}.primary{background:var(--navy);color:#fff;border-radius:9px;padding:11px 17px;font-weight:650;font-size:13px}.primary.mint{background:var(--mint);color:#12352e}.secondary{border:1px solid var(--line);background:#fff;border-radius:9px;padding:9px 13px;font-weight:600;font-size:12px}.danger{color:#a84444}.pill{font-size:10px;line-height:1.4;border-radius:6px;padding:4px 7px;display:inline-block;font-weight:650;white-space:nowrap}.status-new{color:#365c9b;background:#eaf0fc}.status-in_progress{color:#836327;background:#fcf4e2}.status-waiting{color:#7155a3;background:#f1ecfa}.status-resolved{color:#25806d;background:#e4f5ef}.status-closed{color:#718093;background:#edf0f4}.priority-urgent{color:#b44747;background:#fceaea}.priority-high{color:#a7742e;background:#fff3df}.priority-normal{color:#738097;background:#f0f3f7}.priority-low{color:#8994a5;background:#f4f6f9}.empty{padding:45px 30px;text-align:center;color:var(--muted);font-size:13px;line-height:1.8}.empty-icon{height:52px;width:52px;margin:0 auto 16px;border-radius:16px;display:grid;place-items:center;background:#edf3f8;color:#8293a8;font-size:25px}.empty h2{color:#34485f;font-size:18px;margin-bottom:8px}.login{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}.login-art{background:var(--navy);padding:60px;display:flex;flex-direction:column;justify-content:space-between;position:relative;overflow:hidden}.login-art:after{content:"";height:550px;width:550px;border:1px solid #27435d;border-radius:50%;position:absolute;bottom:-160px;right:-190px;box-shadow:0 0 0 80px #15304a,0 0 0 81px #28415b}.login-art h1{font-size:46px;line-height:1.18;font-weight:600;letter-spacing:-1.5px;color:white;max-width:470px;z-index:1;position:relative}.login-art h1 span{color:var(--mint)}.login-art p{color:#a1b4c9;max-width:390px;line-height:1.9;font-size:14px}.login-form{display:grid;place-items:center;padding:50px;background:white}.login-card{max-width:390px;width:100%}.eyebrow{font-size:10px;font-weight:750;letter-spacing:1.8px;color:#8999ab;text-transform:uppercase}.login-card h2{font-size:29px;letter-spacing:-.7px;margin:12px 0}.login-card p{color:var(--muted);font-size:13px;line-height:1.7}.login-card button.primary{width:100%;margin-top:22px}.login-card .code{letter-spacing:6px;font-size:22px;text-align:center}.login-footer{border-top:1px solid var(--line);margin-top:34px;padding-top:20px}.qr{width:190px;display:block;margin:20px auto}.secret{font-family:monospace;word-break:break-all;padding:12px;border-radius:8px;background:#f6f8fb}.recovery{padding:16px;background:#fff9ed;border:1px solid #f3ddb0;border-radius:10px;line-height:1.8}.app-shell{display:grid;grid-template-columns:218px minmax(0,1fr);min-height:100vh}.sidebar{background:var(--navy);color:#a1b1c4;padding:29px 18px 18px;display:flex;flex-direction:column;position:fixed;inset:0 auto 0 0;width:218px}.sidebar .brand{padding:0 9px;font-size:16px}.sidebar .primary{margin:35px 0 25px;width:100%;text-align:left}.nav-label{padding:15px 12px 10px;font-size:9px;letter-spacing:2px;font-weight:700;color:#7189a4}.nav-item{display:flex;align-items:center;gap:11px;width:100%;padding:11px 13px;margin:3px 0;border-radius:8px;color:#a3b4c8;font-size:12px;text-align:left}.nav-item:hover{background:#162f49;color:white}.nav-item.active{background:#1e3c56;color:white}.nav-item .symbol{font-size:16px;display:inline-block;width:18px;text-align:center;color:#8facbf}.nav-item.active .symbol{color:var(--mint)}.nav-item .count{margin-left:auto;border-radius:5px;padding:2px 5px;color:#aec3d5;background:#28475f;font-size:10px}.sidebar-bottom{margin-top:auto;border-top:1px solid #264057;padding-top:15px}.profile{display:flex;align-items:center;gap:10px;padding:10px 5px;color:white}.avatar{display:grid;place-items:center;flex-shrink:0;height:32px;width:32px;border-radius:10px;background:#eaf1f7;color:#315575;font-size:11px;font-weight:700}.profile .avatar{background:#274b63;color:#8edbca}.profile-name{font-size:12px;font-weight:600}.profile-role{font-size:10px;color:#89a0b9;margin-top:3px}.main{grid-column:2;min-width:0}.topbar{height:74px;background:white;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 28px;gap:15px}.topbar h1{font-size:19px;font-weight:650;margin:0;letter-spacing:-.5px}.topbar .sub{color:var(--muted);font-size:11px;margin-top:5px}.top-actions{display:flex;align-items:center;gap:12px}.notification{font-size:16px;padding:10px;border:1px solid var(--line);border-radius:9px;position:relative}.notification b{position:absolute;top:-4px;right:-4px;background:#dc6262;color:white;font-size:9px;border-radius:8px;padding:2px 4px}.inbox{display:grid;grid-template-columns:370px minmax(0,1fr);height:calc(100vh - 74px)}.ticket-list{background:#fbfcfe;border-right:1px solid var(--line);overflow:auto}.list-controls{padding:20px 18px;border-bottom:1px solid var(--line)}.search{font-size:12px;background:white;padding:11px 12px}.filters{display:flex;gap:7px;margin-top:10px}.filters select{font-size:11px;padding:7px;min-width:0}.list-summary{display:flex;justify-content:space-between;color:#8a96a8;font-size:10px;padding:15px 19px;text-transform:uppercase;letter-spacing:1px}.ticket-card{width:100%;padding:19px 20px;text-align:left;border-bottom:1px solid var(--line);position:relative;background:transparent}.ticket-card:hover{background:#f1f6fa}.ticket-card.selected{background:#eaf4f3}.ticket-card.selected:before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:#339d86}.ticket-card .row{display:flex;align-items:center;justify-content:space-between;gap:8px}.ticket-card .ref{font-size:10px;letter-spacing:.5px;color:#8594a6;font-weight:650}.ticket-card .time{font-size:10px;color:#92a0b0}.ticket-card h3{font-size:13px;line-height:1.5;margin:9px 0 7px;font-weight:650;overflow-wrap:anywhere}.ticket-card .sender{font-size:11px;color:#6d7f93;margin-bottom:13px}.ticket-card .assignee{font-size:10px;color:#7c8ea2}.pagination{display:flex;justify-content:space-between;align-items:center;font-size:11px;padding:16px;color:#8290a3}.conversation{overflow:auto;background:white;position:relative}.conversation-empty{height:100%;display:grid;place-items:center;background:#f8fafc}.conversation-empty .empty{max-width:380px}.detail-header{padding:24px 27px 20px;border-bottom:1px solid var(--line)}.detail-header .row{display:flex;align-items:center;justify-content:space-between;gap:10px}.detail-header h2{font-size:20px;line-height:1.45;margin:13px 0 8px;letter-spacing:-.5px}.detail-header .meta{font-size:11px;color:#8090a3}.detail-header .back{display:none}.ticket-controls{padding:16px 27px;display:grid;grid-template-columns:1fr 1fr 1fr auto;gap:10px;align-items:end;background:#fbfcfe;border-bottom:1px solid var(--line)}.ticket-controls label{margin:0 0 6px;font-size:10px}.ticket-controls select{font-size:11px;padding:9px}.ticket-controls .secondary{padding:10px}.viewing{padding:12px 27px;background:#fff8e8;color:#927132;font-size:11px}.thread{padding:20px 27px 6px}.message{border:1px solid var(--line);border-radius:12px;margin-bottom:17px;overflow:hidden}.message.client{border-left:3px solid #95a9c3}.message.reply{border-left:3px solid #4da992}.message.note{border-color:#f0dfaf;background:#fffdf6;border-left:3px solid #e3ba64}.message.system{background:#f8fafc}.message-head{display:flex;align-items:center;gap:10px;padding:15px 17px;border-bottom:1px solid #eef2f6}.message-head .author{font-size:11px;font-weight:650}.message-head .time{font-size:10px;color:#8d9bac;margin-left:auto}.message-head .type{font-size:9px;color:#8192a5;margin-top:4px}.message.note .type{color:#a88b4f}.message-body{white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px;line-height:1.8;padding:16px 18px}.attachment{display:inline-flex;align-items:center;border:1px solid #dfe7ef;border-radius:7px;text-decoration:none;padding:7px 9px;font-size:11px;background:white;max-width:100%;overflow-wrap:anywhere;margin:0 5px 12px 14px}.delivery{font-size:10px;color:#8495a7;padding:0 18px 12px}.delivery.problem{color:#bd5757}.composer{margin:6px 27px 25px;border:1px solid #dce5ec;border-radius:12px;background:#fff;overflow:hidden}.composer.note-mode{border-color:#e7d49d;background:#fffdf5}.composer-tabs{display:flex;gap:20px;border-bottom:1px solid var(--line);padding:0 17px}.composer-tab{padding:13px 0;font-size:11px;color:#8c9aae;border-bottom:2px solid transparent}.composer-tab.active{color:#243e58;font-weight:700;border-color:#4bad96}.composer.note-mode .composer-tab.active{border-color:#dcaf53}.recipients{padding:11px 17px;border-bottom:1px solid #edf1f6;display:flex;gap:13px;align-items:center;font-size:10px;color:#8b99ac;flex-wrap:wrap}.recipient{display:flex;align-items:center;gap:5px;color:#6f8195;font-size:10px}.recipient input{width:auto;margin:0}.composer textarea{border:0;background:transparent;border-radius:0;min-height:145px;padding:16px 18px;font-size:12px;outline:0}.composer-tools{display:flex;justify-content:space-between;align-items:center;gap:8px;padding:0 17px 13px}.composer-tools select{width:160px;font-size:10px;padding:7px}.file-label{margin:0;border:1px solid var(--line);border-radius:7px;padding:7px 9px;font-size:10px;cursor:pointer;font-weight:500}.file-label input{display:none}.file-summary{font-size:10px;color:#8294a6;padding:0 17px 12px}.composer-footer{border-top:1px solid var(--line);background:#fbfcfe;display:flex;justify-content:space-between;align-items:center;padding:12px 17px}.composer-footer small{max-width:230px;font-size:10px}.composer-footer .primary{font-size:11px;padding:10px 14px}.detail-footer{padding:0 27px 30px}.details-fold{border-top:1px solid var(--line);padding:15px 0}.details-fold summary{font-size:11px;color:#6e8195;cursor:pointer;font-weight:650}.details-fold .actions{display:flex;gap:7px;flex-wrap:wrap;margin:14px 0}.timeline{font-size:10px;color:#8d9bae;line-height:1.7;padding:9px 0;border-bottom:1px solid #eef2f6}.timeline b{color:#63788d;font-weight:600}.panel{padding:28px;max-width:1200px}.panel-header{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:22px}.panel h2{font-size:20px;letter-spacing:-.5px;margin:0}.panel p{color:#8392a5;font-size:12px;line-height:1.7}.card{padding:23px;background:white;border:1px solid var(--line);border-radius:var(--radius);margin-bottom:20px}.card h3{font-size:14px;margin:0 0 14px}.card-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.stat{padding:22px;background:white;border:1px solid var(--line);border-radius:var(--radius)}.stat label{margin:0 0 12px;font-size:10px;font-weight:500}.stat strong{font-size:30px;font-weight:650;letter-spacing:-1px}.stat small{display:block;margin-top:8px}table{border-collapse:collapse;width:100%;font-size:12px}th{text-align:left;font-weight:550;color:#8392a4;padding:12px 15px;border-bottom:1px solid var(--line);font-size:10px}td{padding:15px;border-bottom:1px solid #eef2f6;vertical-align:middle}td .secondary{font-size:10px;padding:7px 10px}.table-card{padding:0;overflow:auto}.table-card table{min-width:600px}.report-bar{display:grid;grid-template-columns:170px 1fr 35px;gap:15px;align-items:center;font-size:11px;margin:15px 0}.bar-track{height:7px;border-radius:5px;background:#eef3f7;overflow:hidden}.bar-fill{height:100%;background:#67b6a5;max-width:100%;border-radius:5px}.integration-row{display:flex;align-items:center;justify-content:space-between;gap:10px;margin:13px 0;font-size:12px}.alert{padding:13px 15px;border-radius:9px;background:#fff6e6;color:#9a793d;font-size:12px;line-height:1.7;margin:12px 0}.error{color:#b24646;background:#fff0f0;padding:12px;border-radius:8px;font-size:12px;line-height:1.6}.success{color:#247f69;background:#e7f6ee;padding:12px;border-radius:8px;font-size:12px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:15px}.check-label{display:flex;gap:8px;align-items:center;font-weight:500;font-size:12px}.check-label input{width:auto}dialog{border:0;border-radius:16px;padding:0;max-width:540px;width:calc(100% - 32px);box-shadow:0 30px 120px #0c233d44}dialog::backdrop{background:#10223666;backdrop-filter:blur(2px)}.modal-header{display:flex;justify-content:space-between;align-items:center;padding:22px 25px;border-bottom:1px solid var(--line)}.modal-header h2{font-size:18px;margin:0}.modal-body{padding:6px 25px 25px;max-height:75vh;overflow:auto}.modal-footer{display:flex;justify-content:flex-end;gap:8px;padding-top:22px}.modal-close{font-size:23px;color:#8b9aab;padding:0 5px}#toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);background:#19364f;color:white;border-radius:10px;padding:13px 20px;box-shadow:0 8px 30px #0c233d33;font-size:12px;z-index:100;display:none;max-width:calc(100% - 32px)}#toast.visible{display:block}.notice-item{padding:16px 0;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:15px;font-size:12px;line-height:1.7}.notice-item.unread{color:#214f75;font-weight:550}.notice-item small{display:block;font-weight:400}.mono{font-family:monospace}.mobile-nav{display:none}
@media(min-width:1500px){.inbox{grid-template-columns:410px minmax(0,1fr)}.thread,.detail-header,.ticket-controls{padding-left:38px;padding-right:38px}.composer{margin-left:38px;margin-right:38px}}
@media(max-width:1150px){.inbox{grid-template-columns:330px minmax(0,1fr)}.app-shell{grid-template-columns:190px minmax(0,1fr)}.sidebar{width:190px;padding-left:12px;padding-right:12px}.ticket-controls{grid-template-columns:1fr 1fr}.ticket-controls .secondary{align-self:end}.topbar{padding:0 20px}.detail-header,.thread{padding-left:20px;padding-right:20px}.composer{margin-left:20px;margin-right:20px}.composer-tools{flex-wrap:wrap}.card-grid{grid-template-columns:1fr 1fr}}
@media(max-width:950px){.inbox{grid-template-columns:1fr}.inbox.has-ticket .ticket-list{display:none}.inbox:not(.has-ticket) .conversation{display:none}.detail-header .back{display:block;margin-bottom:12px}.login-art{padding:40px}.login-art h1{font-size:35px}}
@media(max-width:640px){.login{grid-template-columns:1fr}.login-art{padding:25px;min-height:auto}.login-art h1,.login-art p{display:none}.login-art:after{display:none}.login-form{padding:40px 24px;align-items:start}.app-shell{grid-template-columns:1fr}.sidebar{display:none}.main{grid-column:1}.mobile-nav{display:block;width:150px;padding:8px;font-size:11px}.topbar{height:auto;min-height:74px;padding:13px 16px;flex-wrap:wrap}.topbar h1{font-size:17px}.top-actions{gap:5px}.top-actions .secondary{font-size:10px;padding:7px}.topbar .sub{display:none}.inbox{height:calc(100dvh - 88px)}.ticket-controls{padding:15px 18px}.detail-header{padding:18px}.detail-header h2{font-size:18px}.thread{padding:18px 15px 5px}.composer{margin:5px 15px 20px}.composer-footer small{max-width:150px}.message-head .time{font-size:9px}.panel{padding:20px 15px}.card-grid{grid-template-columns:1fr}.form-grid{grid-template-columns:1fr;gap:0}.report-bar{grid-template-columns:110px 1fr 25px}.card{padding:18px}.table-card{padding:0}}